Immigration Advising


The ISSO office location (SSB 3.400) is closed in accordance with the university’s COVID-19 policy. We remain operational and will continue to process requests and advise students online through scheduled appointments. Go to the ISSO COVID-19 FAQ page for more information. Check the UT Dallas webpage for university updates related to COVID-19.

The ISSO provides immigration advising assistance to help you manage your immigration status. We offer scheduled one-on-one appointments, group advising, and live chat sessions with advisors. You can also send a message to an advisor through iComet.

During the COVID-19 pandemic, all advising services are being offered remotely. Check your UT Dallas email for updates from the ISSO. Please refer to the to the ISSO COVID-19 FAQ page for immigration information related to COVID-19.

Contact ISSO Today

You can live chat with an advisor to ask general questions. If you have questions about your specific student record or SEVIS record, use the Ask an Advisor eForm in iComet. Do not share your ID number or other private information, as the live chat is not encrypted.

Current Students and Alumni

Live chat with an ISSO advisor during our advising hours. To chat, look for the “We Are Here” widget on this webpage during advising hours.

  • Mondays 10am - 11:45am and 3pm - 4:45pm CST
  • Tuesdays 10am - 11:45am and 3pm - 4:45pm CST
  • Wednesdays 6pm - 7:45pm CST
  • Thursdays 10am - 11:45am and 3pm - 4:45pm CST
  • Fridays 3pm - 4:45pm CST

Prospective Students

If you are a new UT Dallas student and have questions about joining UT Dallas, you can speak directly with our prospective student advisors. To chat, look for the “We Are Here” widget on our F-1 Student webpage during advising hours.

  • Mondays 10am - 11:45am CST
  • Tuesdays 10am - 11:45am CST
  • Wednesdays 7am - 8:45am CST
  • Thursdays 10am - 11:45am CST

Call the ISSO

Schedule an Appointment

Send a Message in iComet


Office Information

Legal Assistance

Your voice matters; we encourage you to tell us how we are doing.