Get Emergency Assistance
If you are traveling outside the U.S. on behalf of the University
Get Medical, Security or Travel assistance
Contact On Call 24 hours a day:
- Call collect from anywhere in the world: +1 978-651-9722
- Call toll free from US or Canada: 1-833-328-1091
- Text only number: +1 844-302-5131
- Email 24/7
- Live Chat
- Add pre-loaded On Call contact to your mobile phone. Make sure you SAVE the contact after download.
- Identify yourself as a UT Dallas faculty, staff, or student.
If you are on campus
- In an emergency, dial 911 immediately
- In non-emergency situations, dial 972-883-2222 or extension 2222 from any campus phone to contact the UT Dallas Police Department.
F-1 or J-1 international students
If you Require Critical Immigration Emergency Assistance
If you are in the U.S. and experiencing a critical immigration emergency outside International Center business hours, call the UT Dallas Police at 972-883-2222.
In the event of a disaster on the UT Dallas campus or in the surrounding area, international students with F-1 or J-1 status should follow the steps below related to their immigration status
- Locate important immigration documents: Passport, visa, I-94, I-20/DS-2019, Social Security card, driver’s license, EAD card, credit cards, cash, plane ticket if applicable.
- Report your location and health status to the ISSO by calling 972-883-4189 or emailing ISSOCurrent@utdallas.edu.
- J-1 students whose DS-2019 was not issued by UT Dallas, contact their program sponsor.
- If you require repatriation or other emergency assistance and cannot contact ISSO or the UT Dallas Police, contact the Student and Exchange Visitor Program (SEVP) Response Center at 703-603-3400or by emailing SEVP@ice.dhs.gov.
